Turn Every Customer Conversation into Intelligent Action.
Aivora is GalaxiQ AI’s enterprise conversational AI platform for building intelligent chatbots and voice agents grounded in your business knowledge.
Always Available. Business-Aware.Built to Act.
Aivora transforms your websites, documents, policies and product information into reliable customer experiences.
It understands customer intent, delivers relevant answers, supports inbound and outbound conversations, creates service tickets and enables seamless human takeover when needed.
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From Business Knowledge to Better Experiences.
A continuous intelligence loop that turns every interaction into a performance advantage.
No-code AI Chatbot Builder
Build and publish an AI assistant without writing code. Connect your content, customise the experience and launch when ready.
Launch in minutes
Train your assistant using websites, documents or business content. Customise its interface, welcome messages and response behaviour with a live preview before publishing.
Stay close to every conversation
Search interaction history, filter conversations by status or date and preserve the full customer context when a human agent takes over.
Turn every request into action
Automatically organise customer requests by status, priority and ownership so nothing falls through the cracks.
Give every use case a voice
Configure speaking style, personality and a dedicated phone number while keeping every interaction aligned with your business.
Launch in minutes
Train your assistant using websites, documents or business content. Customise its interface, welcome messages and response behaviour with a live preview before publishing.
Aivora combines business knowledge, conversational intelligence, workflow automation and human support to help organisations respond faster and learn from every interaction.
Get StartedHow Aivora Powers the GalaxiQ AI Ecosystem.
Aivora turns brand intelligence, campaign strategy, customer data and performance insights into personalised customer interactions.
Connected with BrandForge
Keep every conversation on-brand
Use defined brand voice, messaging principles and positioning to deliver consistent customer interactions.
Connected with Ideanise
Turn campaign ideas into conversations
Bring campaign strategies and propositions into interactive experiences, then learn from customer reactions.
Connected with InsightIQ
Convert conversations into decisions
Transform intent, sentiment and topic data into measurable customer and growth intelligence.
Every interaction strengthens future decisions, journeys and customer experiences.
Powerful Features
Enterprise Conversational AI. Meaningful Business Outcomes.
Business-Grounded AI
Deliver responses based on approved business knowledge—not generic information.
Approved knowledge sourcesBrand-aligned responsesControlled business context
Personalised Customer Guidance
Understand intent and context to recommend the right information, product or next step.
Intent-aware guidanceNext-best-action supportJourney context
Sentiment & Intent Intelligence
Detect how customers feel, what they need and when a conversation requires intervention.
Real-time sentiment signalsEscalation detectionConversation intelligence
Continuous Experience Optimisation
Learn from outcomes, knowledge gaps and recurring needs to improve every future interaction.
Knowledge-gap discoveryOutcome learningPerformance refinement
Ready to Build Your Intelligent Customer Experience?
Create an AI assistant grounded in your business knowledge, aligned with your brand and ready to support customers across chat and voice.
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